PAYING YOUR BILL

1. By mail using the enclosed envelope.  Allow sufficient time for your payment to reach us by the DUE DATE.
2. By Automatic Bill Payment from your checking or savings account. (For more information about Automatic Bill Payment or E-Bill click here.)
3. In person at our office or at our night deposit box at 630 South Beretania Street.
4. At any Satellite City Hall.  Please call 748-5020 for locations and hours of operation.
5. There is a $20 charge for all dishonored payments made by check or Automatic Bill Payment.

MOVING/VACATING

All water and sewer charges will continue to be your responsibility until you notify us to close your account under your name.

NOT PAYING YOUR BILL ON TIME

1. If payment is not received by the due date on your bill, the entire amount shall become past due and a Final Notice will be issued.
2. If you receive a Final Notice, all past due amounts must be received by the Final Notice date or water may be discontinued.
3. If your water is turned off for non-payment, you will be required to pay your bill in full plus a turn-on charge before your water can be restored.

DIRECT LINE NUMBERS BOARD OF WATER SUPPLY

Bill Payments, Automatic Bill Payment   748-5020
High Bills, Start/Stop Service                748-5030
Name/Address Changes                       748-5030
Tips for efficient water use                    748-5041

DEPARTMENT OF ENVIRONMENTAL SERVICES

Sewer Bill                                           768-3330